About Us

About Us

The applicable published service standard is as follows: yeti is an independent online store focused on offering a carefully selected range of insulated drinkware, hard and soft coolers, bags and carry gear, cargo, outdoor kitchen equipment, and outdoor living gear and apparel. On this point, the published service standard confirms that we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

On this point, the published service standard confirms that our customer promise is practical: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. For clarity, we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

For clarity, questions about our store or products are welcome at Support@coldharbor.shop or (785) 470-9845.

Merchant Information
For clarity, this page follows our published service standard.
Business name: yeti
Brand name: yeti
Email: Support@coldharbor.shop
Phone: (785) 470-9845
Physical address: 2964 N 13th St, Kansas City, Kansas, 66104, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)