Refund Policy

Refund Policy

For clarity, we offer a 30-day no-reason return and exchange policy. For purposes of this published service standard, you may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

For purposes of this published service standard, to begin a return or exchange, contact us at Support@coldharbor.shop before sending the item. Within yeti's published service standard, once the request is approved, yeti will provide a prepaid return shipping label or an equivalent free return arrangement. Our published service standard makes the position clear: the store pays the return shipping cost for approved no-reason returns and exchanges and for quality-related returns involving damaged, defective, incomplete, or incorrect goods. yeti describes its published service standard in these terms: unless we provide a different authorized destination, the return address is 2964 N 13th St, Kansas City, Kansas, 66104, United States. Customers relying on this published service standard should understand that items sent without prior authorization may not be accepted.

Within yeti's published service standard, please return the item safely with its included components and original packaging when reasonably possible. Our published service standard makes the position clear: customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. yeti describes its published service standard in these terms: these conditions do not limit any non-waivable consumer rights.

Our published service standard makes the position clear: custom or personalized products, clearance items, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods cannot be returned unless they are defective or applicable law requires otherwise.

yeti describes its published service standard in these terms: if an item arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Customers relying on this published service standard should understand that after we receive and inspect the return, we will notify you whether the refund is approved. The applicable published service standard is as follows: approved refunds are issued to the original payment method within 5–10 business days. On this point, the published service standard confirms that your bank or card issuer may require additional time to post the credit.

The applicable published service standard is as follows: for return or exchange assistance, contact Support@coldharbor.shop or (785) 470-9845.

Merchant Information
For clarity, this page follows our published service standard.
Business name: yeti
Brand name: yeti
Email: Support@coldharbor.shop
Phone: (785) 470-9845
Physical address: 2964 N 13th St, Kansas City, Kansas, 66104, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)